Every activity within the OL agenda is an opportunity to expand your professional network. Whichever you choose, you'll be surrounded by the convenience industry's best and brightest. Don't miss this opportunity to meet new friends, chat with old ones and, most importantly, have fun.
Approximately 5-7 weeks prior to the Conference, guests will receive an invitation to register for the outing of their choice. Please be aware that capacity is limited and excursions will be available on a first-come, first-served basis; pre-registration will be required for each activity.
Please note, pre-registration for special events is required. You are also required to check-in for each special event at the special event desk the morning of your selected activity to secure your spot. If you do not check-in at least 10 minutes prior to bus departure time, you forfeit your place to an attendee on the wait list.
Sign up to play in the Outlook Leadership Golf Tournament, where you can build meaningful business relationships while enjoying breathtaking ocean views. Prepare for some light competition and an unforgettable morning.
6:30am - 7:30am: Breakfast, check-in and warm-up
7:30am - 7:45am: Welcome and pairings
8:00am: Tournament begins (Shotgun start)
11:00am: Tournament ends
A walk around the coastal trails with a Terranea naturalist pointing out local flora and fauna. Guests will also see native Southern California creatures.
8:00am - 8:30am: Check-in and breakfast on the Terrace
8:30am: Departure to Pointe Discovery
8:30am - 10:30am: Coastal Hike
11:00am: Arrival back to Terranea
Come prepared for a 2 hour adventure on the coastline. Guests will paddle through the stunning kelp beds along the Terranea coastline. This underwater forest is home to California state fish, the Garibaldi, bottlenose dolphins, seals and sea lions, and bat rays.
8:00am - 8:45am: Check-in and breakfast on the Terrace
8:45am: Departure to BeachCove
8:45am - 11:00am: Kayaking
11:30am: Arrival back to Terranea
Paddle boarding along the Palos Verdes coast is an unforgettable adventure. Gliding above the kelp forest, an endless eco-system often referred to as an underwater rainforest, you will have a unique view of the ever changing ocean landscape. You’ll have the best seat in the house.
8:30am - 9:00am: Check-in and breakfast on the Terrace
9:00am: Departure to BeachCove
9:00am - 11:00am: SUP
11:30am: Arrival back to Terranea
Opening General SessionLocation: Palos Verdes Ballroom
No one knows what the future holds and despite our best efforts to prepare for the unknown, the future plays out in unexpected ways. All too often, the success and failure of an organization comes down to its ability to manage uncertainty and effectively identify how external—and seemingly unrelated—trends could have significant impacts to one’s business. In this compelling keynote, Sheryl Connelly reveals her secrets for how to think like a futurist, providing audiences with the expertise and strategies necessary for effectively anticipating change. From the 10 mega trends that could change the world as we know it before the year 2050 (which is a lot sooner than it seems), to perspective that will forever change one’s approach to long-term planning and strategy, Connelly delivers the insights necessary for organizations across industry sectors to thrive, innovate and remain relevant.
After 14 seasons in the NFL, legendary tight end Greg Olsen knows the importance of teamwork. A three-time Pro Bowl player and twice-named finalist for the Walter Payton NFL Man of the Year Award, Greg retired from the league in 2021 and joined Fox Sports as a full-time broadcaster. In this session, Greg reflects on his career on and off the field to remind us to prepare for every challenge, to motivate your team, and to stay passionate as leaders.
Innovation Forums (choose 1 of 3)
Learning is a lifelong journey, and leadership evolves as well. For Outlook 2021, we have identified some of the best leaders in their respective fields who have agreed to share their tools and secrets to great leadership. These special sessions will surely provide foundational and thought-provoking insight whether you are a seasoned leader or one whose next step is the C-suite.
Learn more about how to stay ahead of the curve on mobile payment adoption including PayPal, Venmo and other digital and crypto as they become table stakes for retail. InComm’s industry-leading partnerships provide an easy way for retailers to enable this functionality to their existing POS.
In addition to accepting payments, the hiring landscape is rapidly changing. InComm’s partnership with Instant Financial provides retailers a financial wellness offering that allows employees access to a portion of their earned wages as early as same day.
We’ve gotten used to doing things differently over the course of this past year, however what if some of these changes are for the better? With sampling gone and competition rising, brands and stores needed to get creative on how to meet consumers' new demands.
In this session, we’ll take a look at how Skupos is helping Top 20 brands execute programs that:
-Diversify and increase market basket contents and size
-Introduce new products through familiar favorites
-Formulate better partnerships between brands and independent retailers
Today’s consumers expect seamless experiences in every channel--both online and in-store and they expect you to use the data they trust you with to deliver a personalized experience back to them.
Learn how Casey’s reinvented the customer experience through an integrated digital loyalty program that secured over 3.6 million new members in just 18 months, and how digital capabilities like no-contact ordering and delivery, curbside pickup, and data-driven offers and promotions helped pave the way for a record-breaking year of sales growth and innovation.
All Attendee MixerLocation: Palos Verdes Terrace & Lawn
With a special welcome extended to our first time participants, all conference attendees meet in the Networking Lounge to kick off an amazing Outlook Leadership Conference. Everyone – retailers and sponsors - reunite with old friends and make new connections as we get the conference off to a great start.
Networking Reception & Strolling DinnerLocation: Palos Verdes Terrace & Lawn
Join industry leaders in the Networking Lounge to toast a great day and enjoy unprecedented networking. The ocean views will be appreciated during dinner on the terrace but so will the great business discussion and continued networking.