My experience is in Operations Management, Including but not limited to, Development and Execution of Strategic Initiatives, Human Capital Development, Budgeting and Forecasting to attain P&L Compliance and Increasing Top Line and EBIDTA. I have Fifteen Years of Multi Unit Restaurant Operations Experience as well as Five Years of Niche Consulting Skills. I have opened a Call Center in Belize, Central America to Nearshore Back Office Functions for a US Based Company. My diverse experiences from Restaurant Operations and Facilities Management to the skills attained through Consulting Practices and Protocols to my Expertise within the Contact Center Industry has enabled me to leverage my skills to my current role.
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