Recently, Netflix quietly deleted all the remaining user reviews on its service. And just like that, CEO Reed Hastings completed the latest shift in his company’s ever evolving strategy: away from the wisdom of crowds in its content recommendations, in favor of the wisdom of the machine. The algorithm is now firmly in charge at Netflix—as it increasingly is across the economy. The implications of artificial intelligence and the rise of the algorithm have never been more relevant, more important, or more complex. Discussion and consternation about AI has reached culture-wide status, and an essential, worthwhile dialogue. Yet in the big picture, the bottom-line is irrefutable: Tech’s newest wave is upon up, and there’s no going back. Whether you run a big public company or a nascent startup, whether you are inside academia or in the nonprofit world, whether you oversee a team or contribute to the operations of an enterprise, understanding AI’s emergence is central for all of us. In this presentation, Robert Safian explores five lessons that underscore how AI and the algorithm is redefining business and organizational leadership—including the biggest lesson every leader and businessperson needs to grapple with to thrive in this era.