Nearly 20 years ago, Jim Collins sparked our imagination and challenged long-held leadership views in his transformative magnum opus, Good to Great. But in the era of hyper me-ism and customized-centric approach, is “great” good enough? Many of Collins’ shining examples from his 2001 must-read are no longer around - five-star companies dimmed by rapidly unfolding retailing dynamics.
Our executive panel features leaders not afraid to challenge their own companies’ success. It’s their success, in fact, that propels them to continually think differently, to confront the paradox of excellence, to invest in fresh talent and technology, and to always think about the customer of tomorrow. Our discussion will capture the biggest opportunities and gravest concerns influencing our top convenience executives, from the profundities of artificial intelligence to accelerating changes in customer expectations to intensifying consolidation in the convenience space.