We invite the current Outlook Board members to join us in the reserved breakfast area on the Palos Verdes Terrace to reflect on the conference and discuss key takeaways and future initiatives.

Faced with inflationary pressures and consumer uncertainty, the convenience community is facing stresses that stretch beyond the normal competitive rhythms. Our costs our higher, customer is down and consumer spend is tighter.
So, what are we doing about it?
 
Some retailers are seizing the opportunity and pursuing greatness. In this highly interactive session, we talk to three leading executives operating very distinctive business models to see how they’re employing operational excellence, customer-centric technologies and brand narratives to fuel sustained growth. 

Gain valuable insights into Threat Assessment & Management within the retail industry as Frank Patercity, Director of Corporate Security at Kroger, leads this informative session.  Discover how a systematic approach is vital for identifying, assessing, and managing risks that can impact operations, assets and personnel in C-stores and retail settings.  Frank will share insights on the critical importance of managing threats and concerning behavior and offer strategies on Active Assailant response & prevention.  Learn how implementing these measures can enhance resilience, minimize vulnerabilities, and create a safer environment for employees and customers, safeguarding business continuity, reputation, and profitability.

Abbey Lewis hosts a vibrant discussion featuring a diverse consumer panel, each representing a different generation—Gen Z, Millennials, Gen X, and Baby Boomers. They'll dive deep into the hottest topics driving the convenience store industry, sharing invaluable insights into consumer trends, preferences, and behaviors.
 
Don't miss this opportunity to gain actionable knowledge and strategic insights that can propel your business forward in today's fiercely competitive environment.
 
Submit your questions for the panelists before the conference or engage in real-time Q&A on the conference app during the session. Join us for an experience that promises to illuminate the path to success in the ever-evolving world of convenience retail.

SUBMIT QUESTIONS HERE